01Questions, plainly
A clear answer is a good place to start.
How we work, where people stay involved and the practical details of getting started with Jai.
JAIS helps businesses get time back by handling appropriate repetitive work. Jai, our first product, supports front-desk calls and requests. We also build separately scoped systems around business workflows.
No. We start with repetitive work around your expertise, relationships and creativity. We agree on the moments that need a person and keep human judgment and accountability in the process.
No. You bring the knowledge of your business. JAIS handles the technical setup and explains the choices, boundaries and handoffs in plain language.
A chat tool can help you think or draft. JAIS builds around actual business workflows: approved information, connected tools, permissions and repeatable handoffs. Not every task needs AI, and not every task should be automated.
Jai is an AI front-desk assistant, and it identifies itself honestly when asked. We agree on the greeting and any required disclosure during setup. A natural voice should make the conversation easier, not mislead your customers.
Jai takes a clear message and sends the details to your team. Jai should answer from approved business information and should not invent a policy, price, or promise. Live transfer is available only after JAIS validates it for your account.
You can start the business profile in a few minutes. JAIS then reviews the greeting, business rules, test calls, and phone connection with you before go-live. Timing depends on how quickly the required information and phone setup are ready.
Jai can capture appointment requests today. Direct calendar booking or other tool actions are enabled only after JAIS confirms that the specific integration is supported and passes setup testing for your account.
Medical use requires a documented security, privacy, recording, retention, and contract review before go-live. The standard Jai setup is not approved for regulated medical data by default. Talk with us before sending protected health information through Jai.
Your 30 free days start the moment you go live — when your approved account is activated for live service — not when you sign up. That way you only start the clock once Jai is set up the way you want. Your first monthly charge lands 30 days later, and we email you reminders 10 and 5 days before, so there are never any surprises.
Yes — cancel before going live and the $100 setup fee is refunded in full, automatically. Once you go live it’s non-refundable; it covers account creation, onboarding prep, test-number setup, and configuration time. One honest catch: go live within 15 days of signing up. Test accounts that never go live are closed on day 15 and the setup fee isn’t returned — we remind you on day 7 and day 13 before that ever happens.
Before any real caller hears Jai, you get a JAIS test number and five free one-minute calls to try it yourself — check the greeting, the voice, how Jai handles your questions — and tweak anything until it sounds right. When you're happy, you go live.
You can start cancellation from Jai Console without a retention call. Actively cancel before go-live and before the day-15 test-account closure to receive the $100 setup fee back. Test accounts that do not go live close on day 15 without a setup refund. Cancel during the 30 free days after go-live and no monthly plan charge is due. Export and deletion timing follows your customer agreement and the approved retention policy; support will also help disconnect forwarding or a JAIS-managed number where supported.
A one-time $100 setup fee (refunded if you actively cancel before go-live and before the day-15 test-account closure), then plans from $149/mo. You sign up from Jai Console, test Jai with five free calls, and your 30 days free begin when you go live — just go live within 15 days so your test account isn’t closed without a setup refund. Checkout shows the full details before you pay. No long-term contract.
English is the standard configuration. Language availability depends on the approved voice and call flow for your account, so confirm any multilingual requirement with JAIS before go-live.
It's the total live talking time across handled calls in a billing month. Overage is $1.49/min on Starter, $1.29/min on Professional, and $0.99/min on Elite after the included minutes.
Yes, after carrier approval for your business and number. Jai can send requested links, appointment or callback confirmations, and other customer-care follow-up after the caller agrees. Professional includes 500 messages per month and Elite includes 1,000. Starter can add 250 messages for $49/month. Additional messages are $0.05 each. Marketing campaigns and bulk outreach are not included.
04Ready when you are
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