Legal

Privacy Policy

Last updated September 2026.

Website Inquiries

When you email JAIS, we receive your email address and the information you choose to include, such as your name, business and the task you describe. We use these details to respond and discuss your request. Please do not include sensitive customer information, passwords, payment details, or medical records.

Website contact is currently by email. Email links open your email app; the website does not send a message for you. Messages you choose to send are received in our JAIS inbox in Google Workspace, through your email provider. Email delivery records and inbox copies are separate from website browser preferences.

Submitting an inquiry does not subscribe you to marketing. We use the information to follow up on your request, not to train a shared AI model.

Product and Service Data

Depending on configuration, JAIS may process contact data, call metadata, call recordings, transcripts, CRM records, and system usage logs.

How We Use Data

  • Deliver the services you request and provide support
  • Route and respond to calls/messages
  • Generate transcripts and summaries
  • Maintain security and operational reliability

Optional Chat and Your Preferences

Interactive Jai chat and live demo entry points are temporarily unavailable on this website. The recorded voice samples and illustrative walkthrough do not send a conversation to Retell. Website inquiries go to the JAIS team through the email services described above, not through Retell. You can review your choices using Cookie Preferences in the footer. Changing a preference does not itself delete messages already submitted. Existing customer services and their data-handling arrangements are separate from this website.

Retention and Requests

Recordings, JAIS service records, email, and backups have different storage and deletion arrangements. See our Data Retention Policy. To ask about your information or request access, correction, export, or deletion, contact us below. Scope, identity verification, applicable account arrangements, and legal requirements need to be reviewed before timing can be confirmed.

Customer Responsibilities

Customers are responsible for lawful consent and disclosure requirements in all applicable jurisdictions where they operate.

Mobile Information and SMS Consent

JAIS uses mobile numbers and SMS consent records only to deliver requested customer-care messages, manage opt-outs, provide support, protect the service, and comply with law. Message frequency varies based on your requests and active service interactions. Message and data rates may apply.

JAIS does not sell mobile information. Mobile numbers, SMS opt-in data, and consent records are not shared with third parties or affiliates for marketing or promotional purposes. We may provide this information to contracted service providers solely as needed to deliver requested messages, operate the service, prevent abuse, or comply with law.

Reply STOP to any JAIS text to opt out of further messages from that campaign. Reply HELP for assistance, call 337-337-4236, or email support@jaissolutions.com.

Contact

For privacy questions and requests, email hello@jaissolutions.com.