Legal

Terms of Service

Last updated August 2026.

1) Agreement

By using JAIS services, websites, dashboards, and related APIs, you agree to these Terms.

2) Services

JAIS provides AI-assisted communication and workflow tools, including call handling, lead capture, transcription, analytics, and CRM workflows.

3) Billing Model

  • JAIS may charge a one-time $100 setup/onboarding fee during checkout or as stated in an Order Form.
  • The one-time setup/onboarding fee is refunded in full if you cancel your account before go-live, and is non-refundable after go-live. Accounts that remain in the test phase without going live are closed automatically 15 days after signup (reminders are sent on day 7 and day 13) and the setup fee is not returned. Monthly plan charges may be eligible for the advertised 30-days-free-after-go-live offer; overage minutes are not refundable.
  • SMS allowances and fees are shown in the selected plan or Order Form. SMS availability is subject to carrier approval. One standard carrier-registration submission is included in setup; customer-provided information that requires another submission may incur a $25 reprocessing fee.
  • Month-to-month — no long-term contracts required.
  • Early cancellation terms apply per signed Order Form/MSA.

4) Call Recording & Transcripts

Customers are responsible for lawful notice/consent in their jurisdictions. JAIS provides tooling and configuration support but does not provide legal representation.

5) SMS Messaging

When you provide a mobile number and expressly agree to receive a text, you consent to customer-care SMS messages from JAIS Solutions, LLC related to the request or service interaction you initiated. Consent to receive SMS messages is not a condition of purchase.

  • Message frequency varies based on your requests and active service interactions.
  • Message and data rates may apply.
  • Reply STOP at any time to opt out. Reply HELP for assistance.
  • You may also request help at 337-337-4236 or support@jaissolutions.com.
  • Carriers are not liable for delayed or undelivered messages.

JAIS does not send promotional SMS messages without separate, explicit consent. See our Privacy Policy for details about mobile information and consent records.

Customer use of JAIS messaging

  • Customers must provide accurate registration information and maintain public, compliant Terms and Privacy pages for the business identified as the sender.
  • Customers must obtain and retain recipient consent for each sender and message purpose before requesting a text.
  • Purchased lists, cold outreach, bulk messaging, and promotional content are prohibited unless JAIS separately approves the campaign and consent flow in writing.
  • Customers must honor STOP and other valid revocation requests immediately and may not attempt to bypass carrier filtering or opt-out controls.
  • JAIS may reject, pause, or suspend messaging that is unapproved, unlawful, abusive, inaccurate, or likely to create carrier or recipient harm.

6) Governing Law

These terms are governed by Louisiana law unless superseded by a signed agreement.